Privacy Policy
This Privacy Policy explains how personal information is collected, used, and protected when customers purchase aroma diffuser products or interact with related services. By using the services or placing an order, you agree to the practices described in this policy.
1. Information Collected
Certain personal information may be collected when customers place an order, contact support, or interact with the website or services. This information may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through payment providers)
- Order details and purchase history
Technical information such as IP address, browser type, and device information may also be collected to improve service performance.
2. How Information Is Used
Collected information may be used for the following purposes:
- To process and deliver orders
- To communicate with customers regarding orders or inquiries
- To provide customer support
- To improve product quality and service experience
- To send order confirmations, updates, or important notifications
Personal information will only be used for legitimate business purposes.
3. Sharing of Information
Personal information is not sold, traded, or rented to third parties. However, certain information may be shared with trusted service providers when necessary, such as:
- Payment processing providers
- Shipping and logistics partners
- Technical service providers
These partners are only provided with the information required to perform their services.
4. Data Protection
Reasonable security measures are used to protect personal information from unauthorized access, misuse, loss, or disclosure. While strong safeguards are implemented, no online system can guarantee absolute security.
5. Cookies and Tracking Technologies
Cookies or similar technologies may be used to improve user experience, analyze website performance, and remember user preferences. Customers may choose to disable cookies through their browser settings if desired.
6. Data Retention
Personal information will be retained only for as long as necessary to complete transactions, maintain records, and comply with legal obligations.
7. Customer Rights
Customers may request to:
- Access their personal information
- Correct inaccurate information
- Request deletion of personal data where applicable
Requests will be reviewed and processed in accordance with applicable laws.
8. Third-Party Links
Services or platforms used for ordering or payment may contain links to third-party websites. This policy does not apply to those external sites, and customers are encouraged to review their privacy policies separately.
9. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in practices, legal requirements, or service improvements.
10. Contact for Privacy Concerns
For questions, requests, or concerns related to privacy or personal data, customers may contact support at:
Edhasinnovation@gmail.com